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Job Description


Job Title Supervisor
Type of Position Full Time
Department Entertainment (teamLab Exhibition)
Position Description
  • Manage, train and ensure quality and professionalism for a large group of Exhibit attendants
  • Manage and be able to control crowd
  • Assist Assistant Manager and Manager in all area of duty 
  • Monitor and report incident to fellow team members (ie Security) on guest flow, attendance, and other situations that may occur (ie medical)
  • Assist to implement when necessary an evacuation plan for guest
  • Report to Duty Manager in case any repair or maintenance is required
  • Be able to explain to visitors about the conditions of entry and detail procedure
Position Requirements
  • Minimum Diploma Degree
  • 5+ years of working experience, with at least 2-3 years of experience in a related area
    With experience in types of exhibition service, Guest Service, Event & / or kids industry
  • Good sense of crowd control & safety measures
  • With Interpersonal and communication skills
  • Willing to work any day and/or night shift
  • Meet the attendance guidelines of the job and adhere to departmental and company policies
  • Good in spoken English, Cantonese and Mandarin
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