Job Title |
Guest Relations Officer |
Type of Position |
Full Time |
Department |
Front Office |
Position Description |
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Process the check-in and check-out processes in a timely and professional manner
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Answer enquiries and resolve guest complaints, ensuring guest satisfaction
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Handle and process cash transaction
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Post as a Lobby Ambassador to welcome the guest, control the crowd and assist guests who requires direction
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Position Requirements |
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High school graduate or equivalent vocational school graduate
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Fluent English, Cantonese, Mandarin, knowledge of other language(s) eg Japanese, Korean is a plus
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Be able to stand for long periods of time and willing to work on-shift
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Have a well-groomed, professional appearance
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Basic Word and Excel
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Apply On-line |
Apply On-line |
Send to a Friend |
E-mail a Friend |
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