Job Description

Job Title Slot Attendant
Type of Position Full Time
Department Slots
Position Description
  • To attend to players needs
  • Ensure that all Slot areas are kept clean and well-stocked with supplies
  • Verify and authorise slot machine transactions, including payouts and fills
  • Ensure that every slot machine is in optimum operational condition
  • Handle customer complaints personally wherever possible, redirect to relevant authority where necessary
  • Maintain effective communication and information flow throughout the Slot Dept, with other Attendants, Supervisors and Shift Managers
  • Protect all assets of the Company and the Slot Department at all times
  • Recognize, acknowledge and nurture new premium slot players
  • Comply with and administer Slot Department attendance guidelines and regulatory, Departmental and Company policies
Position Requirements
  • High School graduated
  • One year Slot Gaming experience
  • Alternatively a minimum of one year experience in slot operations in a large Casino environment
  • Electronic gaming technical background is an advantage
  • Good understanding of Slot Floor Operations
  • Be out-going, energetic and possess a positive attitude towards the job and the Company
  • Enjoy Guest interaction and always be alert for ways to enhance all services provided by the Slot dept
  • Work well with fellow Team Members and promote teamwork within the dept and its workgroups
  • Available to work any day of the week and any shift
  • Have a well groomed, professional appearance
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